SurveySensum

About SurveySensum

SurveySensum is an AI-enabled customer experience management platform that collects customer feedback in real time and provides actionable insights for improved business decisions. We specialize in customer experience and conversational analytics, aiming to make market research accessible and affordable for SMEs to help them make better data-driven decisions. With offices in Jakarta, Singapore, Malaysia, the Philippines, and India, SurveySensum focuses on making every customer or employee feedback/conversation actionable. Our team analyzes conversations from customer feedback, support teams, and social media to create actionable insights using machine learning. We work with top clients such as Royal Enfield, Pine Labs, Motorola, Vivo, Hero, Bandhan Bank, Blackberrys, and Zara. Currently, we are in a scaling mode, about to cross 8 million USD this year.